Upgrades are now possible for all TDA, TDE and NCP phone system customer!!

January 10, 2017

We can now offer all TDA, TDE and NCP customers the latest upgrade for their systems which will allow for use of existing phones, as well as the ability to expand with the newest style of Panasonic phones. With full duplex speakers, the 500 series phones have unmatched audio quality. They also feature a brightly lit and easy to see displays. The upgrade will also allow some programming modifications such as enhanced queue routing options that are no longer system wide and can be individualized. We can set up toll fraud restrictions and make any programming changes at the same time. Please contact Rachel at 513-421-1144 to discuss the new system abilities and to schedule an upgrade....

Read More

International Toll Fraud

December 30, 2016


DLM Customers,


Recently we have noticed an increase in service calls pertaining to toll fraud. We wanted to make you aware of some simple changes that can help decrease the likely hood of toll fraud effecting your company.

The first, an...

Read More

DLM Christmas Party 2016

December 12, 2016

Another wonderful year coming to a close and another wonderful Christmas Party.

A huge, HUGE Thank you to Vickie Lenhof-Muirheid and Don Muirheid for a enjoyable evening with lots of laughs and love and family!



Back R...

Read More

Quick Tips: Accessing Voicemail from Offsite

November 28, 2016

How to access voicemails from outside of the office:

Voicemail can be accessed outside of the office by calling into the main number and

1.)    Having someone in the office transfer you to a voicemail box

2.)    The voicemails auto attendant a...

Read More

Labor Day Closures!

August 18, 2016

Good Morning DLM Customer!

Just a reminder, we at DLM will be enjoying a day off with family and friends on September 5th in observance of Labor Day! If you are also going to be enjoying the day off with either grill outs, sleeping in, or going to the park, be sure to put in a request to ...

Read More